![]() ![]() Send a request to Technical Support via Kaspersky CompanyAccount. ![]() If you install or remove the application using the kes_win.msi, the %temp% folder will contain the following files: If you install the application by running the setup_kes.exe file, the %temp% folder will contain the following files: ![]() %WINDIR% stands for the folder where Windows is installed.%USERPROFILE% stands for the profile folder of the user performing installation or removal.%WINDIR%\Temp for remote installation or removal.%USERPROFILE%\AppData\Local\Temp for local installation or removal.Log files are generated automatically and stored in the %temp% folder: In case of installation or removal issues in the application, technical support engineer may ask you to send an installation or removal log file for troubleshooting. ![]()
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